Privacy Policy
Last updated: January 15, 2024
Your Privacy Matters
At ARMUP, we are committed to protecting your privacy and personal data. This policy explains how we collect, use, and safeguard your information in compliance with GDPR, CCPA, and other applicable privacy regulations.
1. Information We Collect
Personal Information
We collect personal information you provide directly to us:
- • Name, email address, and contact information
- • Government-issued identification documents
- • Address and proof of residence
- • Financial information for compliance purposes
- • Biometric data for enhanced security (with consent)
Usage and Technical Data
- • Trading activity and transaction history
- • Device information and IP addresses
- • Browser type and operating system
- • Access times and pages viewed
- • Cookies and similar tracking technologies
2. How We Use Your Information
Account Services
- • Account creation and management
- • Identity verification (KYC)
- • Customer support
- • Service communications
Security & Compliance
- • Fraud detection and prevention
- • AML/CTF compliance
- • Risk assessment
- • Legal obligation compliance
3. Data Protection and Security
ARMDV Security Framework
Technical Safeguards
- • End-to-end encryption
- • Multi-party computation (MPC)
- • Secure data centers
- • Regular security audits
Access Controls
- • Role-based access
- • Multi-factor authentication
- • Regular access reviews
- • Data minimization principles
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data only in the following circumstances:
Legal Requirements
When required by law, regulation, or court order, including AML/CTF reporting obligations.
Service Providers
With trusted third-party providers who assist in delivering our services, under strict confidentiality agreements.
Business Transfers
In connection with mergers, acquisitions, or sale of assets, with appropriate notice and protection measures.
5. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
Access Rights
Request access to your personal data
Rectification
Correct inaccurate information
Portability
Receive your data in portable format
Erasure
Request deletion of your data
Restriction
Limit processing of your data
Objection
Object to data processing
6. Data Retention
We retain personal information for as long as necessary to provide services and comply with legal obligations:
- • Account data: Until account closure plus regulatory retention periods
- • Transaction records: 7 years from transaction date (AML requirements)
- • KYC documents: 5 years after account closure
- • Support communications: 3 years from last contact
- • Marketing data: Until opt-out or 2 years of inactivity
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
Essential Cookies
Required for platform functionality and security
Performance Cookies
Help us analyze usage and improve our services
Preference Cookies
Remember your settings and personalize your experience
8. International Transfers
ARMUP operates globally and may transfer your data across borders. We ensure adequate protection through:
- • Standard Contractual Clauses (SCCs)
- • Adequacy decisions by relevant authorities
- • Binding Corporate Rules (where applicable)
- • Additional safeguards for sensitive jurisdictions
9. Contact Us
For privacy-related questions or to exercise your rights, contact us:
Data Protection Officer: dpo@armup.trading
Privacy Inquiries: privacy@armup.trading
General Support: support@armup.trading
Privacy by Design
ARMUP is built with privacy by design principles. We collect only necessary data, implement strong security measures, and give you control over your personal information. Your privacy is fundamental to our ARMDV security architecture.